Joel Francisco » Adobe Setup — Internal Error 2739 http://www.joelfrancisco.com geek stories and photography misadventures Thu, 10 Jun 2010 18:21:09 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Internal Error 2739 Error in Vista (32 or 64-bit) When Installing Adobe Photoshop CS3 and Reflector Related Programs http://www.joelfrancisco.com/2009/07/09/internal-error-2739-error-in-vista-32-or-64-bit-when-installing-adobe-photoshop-cs3-and-reflector-related-programs/ http://www.joelfrancisco.com/2009/07/09/internal-error-2739-error-in-vista-32-or-64-bit-when-installing-adobe-photoshop-cs3-and-reflector-related-programs/#comments Thu, 09 Jul 2009 05:17:58 +0000 Joel http://www.joelfrancisco.com/?p=213 When trying to install some application software in x32 or x64 editions of Windows Vista, you may encounter the following error message when trying to install the program by double clicking on Setup.exe installer. The programs affected include Adobe Photoshop CS3, Adobe Fireworks CS3, Adobe Flash CS 3, Adobe DreamWeaver CS 3, Adobe Creative Suite 3 Web/Production Premium, other Adobe Creative Suite 3 products, older Adobe CS2 software, and other software such as .NET and VB Reflector!, regardless of whether the software is trial or licensed product.

Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739.

The problem is applicable for both 32-bit or 64-bit version of Windows Vista. The solution for Internal Error 2739 problem is to re-register the JScript.dll (or optionally VBScript.dll) module in Windows Vista, as suggested in Adobe Forums. To do so:

  1. Run an elevated command prompt as Administrator.
  2. For Windows Vista 32-bit user, ensure that the command prompt is at C:\Windows\System32\ folder. For Windows Vista x64-bit, issue the following command to change to 64-bit folder in order to use the correct DLL files:cd ..\SysWow64
  3. Type the following command and hit Enter:regsvr32 jscript.dll

    and optionally (if problem persists),

    regsvr32 vbscript.dll

  4. Run the Adobe installer again.

Special thanks to www.mydigitallife.info for posting this content.

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